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-Technology Department-

(505)384-2000 ext. 2540
kasey.kadera@emsdbears.us

Systems Administrator
Network Administrator

(505)384-2000 ext. 2532
joshua.lewis@emsdbea
rs.us
Technology Specialist
Website Administrator

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NEED TECHNICAL SUPPORT???
CONTACT US AT:
tech.support@emsdbears.us 
OR FILL OUT THE FORM BELOW:

Tech Support Request:

Your ticket has been submitted!

Tech Support
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technology STATISTICS

HelpDesk Tickets Received: 3,852
Current Tickets Open: 54
Current Pending Tickets: 0

Average First Response Time: 6 Hours 38 Minutes
Average Completion Time: 5 Days 0 Hours (120 Hours)
District-Wide Activities Monitored (BARK): 709,582
District-Wide Activities Quarantined for Review (BARK): 154

District-Wide Staff & Students Monitored (BARK): 581
Devices Inventoried: 1,723

Current CyberSecurity Level

Statistics as of: 11/17/2023
The Data Presented Above Is NOT Real-Time Data And Is Updated Intermittently...

technology DOCUMENTS

Information Technology Request Form*
(Computer Usage - Internet Usage)

Thank you for submitting your records request! Please check your email for confirmation.

*All records requests are processed and handled pursuant to the NM Inspection of Public Records Act (NMSA 1978, Chapter 14, Article 2).

IT Request Form

All On-Campus Internet Use, In-Bound And Out-Bound Email Is Filtered And Monitored In Accordance To Guidelines Set Forth By The Children's Internet Protection Act (CIPA)

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